Terms & Conditions

By accessing and using the services provided by Magical Touch Aesthetics ("we," "us," or "our"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and clients who access or use our services, whether in-person at our clinic located at 316A Oxley Road, Graceville, Brisbane, Australia 4075, or through our website and online booking system.

Magical Touch Aesthetics provides professional aesthetic and beauty treatments including but not limited to:

• Body contouring and fat cavitation treatments
• HIFU (High-Intensity Focused Ultrasound) face treatments
• CoolSlimming 360 fat freezing procedures
• Laser tattoo removal services
• Radio frequency skin tightening
• Cellulite reduction treatments
• Teeth whitening and gem application
• Other aesthetic services as advertised

All services are performed by qualified and trained professionals. We reserve the right to refuse service to anyone for any reason at our sole discretion.

3.1 Booking Process

Appointments can be made through our website, by phone at +61 466 992 297, via email at info@magicaltouchaesthetics.com, or through WhatsApp. All bookings are subject to availability and confirmation.

3.2 Confirmation

You will receive a confirmation of your appointment via email, SMS, or WhatsApp. Please ensure your contact details are correct at the time of booking.

3.3 Arrival Time

Please arrive 10 minutes before your scheduled appointment time. Late arrivals may result in shortened treatment time or rescheduling at our discretion.

4.1 Cancellation Notice

We require at least 24 hours' notice for cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee of up to 50% of the treatment cost.

4.2 No-Show Policy

Failure to attend a scheduled appointment without prior notice (no-show) will result in a charge of 100% of the treatment cost. We reserve the right to require prepayment for future bookings.

4.3 Our Right to Cancel

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, staff illness, or equipment issues. In such cases, we will provide as much notice as possible and offer alternative appointment times.

5.1 Payment Methods

We accept payment via cash, credit/debit cards, and bank transfer. Payment is due at the time of service unless otherwise arranged.

5.2 Pricing

All prices are listed in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice. The price applicable is the price at the time of booking confirmation.

5.3 Package Deals

Package deals must be paid in full at the time of purchase unless a payment plan has been agreed upon in writing. Packages are non-transferable and must be used within 12 months of purchase unless otherwise specified.

5.4 Refunds

Refunds are provided at our discretion and in accordance with Australian Consumer Law. Services already rendered are non-refundable. Unused portions of packages may be refunded on a pro-rata basis, minus a 20% administration fee.

6.1 Medical History

You must provide accurate and complete information about your medical history, current medications, allergies, and any conditions that may affect treatment. Failure to disclose relevant information may result in adverse effects and voids any liability on our part.

6.2 Consultation

A consultation may be required before certain treatments. You agree to participate honestly and openly in the consultation process.

6.3 Contraindications

Certain treatments may not be suitable for pregnant or breastfeeding women, individuals with specific medical conditions, or those taking certain medications. You are responsible for informing us of any changes to your health status.

6.4 Aftercare

You agree to follow all aftercare instructions provided by our staff. Failure to follow aftercare instructions may affect treatment results and is not grounds for refund or complaint.

Results from aesthetic treatments vary from person to person. While we strive to achieve the best possible outcomes, we cannot guarantee specific results. Factors affecting results include individual physiology, lifestyle, adherence to aftercare instructions, and the number of treatments received.

Before and after photos shown on our website or social media are examples of results achieved by some clients and are not a guarantee of results you will achieve.

To the fullest extent permitted by law, Magical Touch Aesthetics, its owners, employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

Our total liability for any claim arising from services provided shall not exceed the amount paid for the specific service giving rise to the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Australian law.

We are committed to protecting your privacy. Personal information collected during booking and treatment is used solely for providing services and is handled in accordance with our Privacy Policy and the Australian Privacy Principles.

For full details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

We may request permission to take before and after photos for your treatment records and potentially for marketing purposes. You have the right to refuse photography or limit its use. Written consent will be obtained before any images are used for marketing purposes.

If you consent to the use of your images, you grant us a perpetual, royalty-free license to use such images in our marketing materials, website, and social media. Your identity will be protected unless you specifically consent otherwise.

All content on our website, including text, graphics, logos, images, and software, is the property of Magical Touch Aesthetics or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

If you have any concerns or complaints about our services, please contact us immediately at info@magicaltouchaesthetics.com or +61 466 992 297. We are committed to resolving any issues promptly and fairly.

If we cannot resolve your complaint to your satisfaction, you may have rights under Australian Consumer Law to seek resolution through external dispute resolution services.

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Queensland.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

We recommend reviewing these terms periodically to stay informed of any updates.

If you have any questions about these Terms and Conditions, please contact us: